Kenko RSL Performance declares information on this page to be subjected to Article 11 in the Act on Specified Commercial Transactions of Japan. The Act on Specified Commercial Transactions of Japan is only applicable for transactions of customers living in Japan. Transactions of shipping for customers living abroad does not apply to the articles below. We kindly ask for your understanding.
Store Name | Kenko RSL Performance |
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Distributor | RSL Japan Co., Ltd. |
Sales Manager | Yasunori Nagayoshi |
Location | Kishiwada-Daisan Bldg. 2-3-1 Kawaraya-machi, Chuo-ku, Osaka, 542-0066, Japan |
Phone | 0120-965-810 (toll free dialing) |
FAX | 06-6765-9910 |
info@rsl-performance.jp | |
Home Page | https://www.rsl-performance.jp/ |
Fees other than the product price |
Bank transfer fee
Shipping charges (free of charge for purchases totaling 10,000 yen or more)
Cash on delivery fee: 330 yen (free of charge for purchases totaling 10,000 yen or more)
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Payment Method | Cash on delivery (payment upon delivery) Credit card payment Bank transfer (prepayment) |
Application validity period | For payment by bank transfer, the order will be valid for 3 days after the order is placed. If payment cannot be confirmed within 3 days of order, the order will be cancelled. There is no expiration date for cash on delivery (COD) and credit card payments. |
Product delivery time | Orders will be shipped within 3 business days after confirmation of order.
If there is a delay in receiving the product or the number of products exceeds the planned sales quantity, we will contact you by phone or e-mail to inform you of the scheduled shipment date. *Transportation may be delayed due to weather conditions such as heavy snowfall or typhoons. In such cases, please contact the shipping company or our store. |
Sales quantity | The quantity is set according to the product. |
Returns and Exchanges | Due to the nature of our products, we do not accept returns or exchanges at the convenience of the customer. Supplements are food products to be put directly into the mouth. Please understand that we cannot accept returns or exchanges even if the package is unopened.
However, in the case of an error in shipping, we will pay for the shipping costs. |